If you find yourself stuck or having difficulty with a product, try these steps ...
- Start with the user guide for the product. You can read this inworld, in notecard form, or visit our online resources page, which has instructions for all of our products.
- Try searching the Knowledge Base, whose growing collection of articles may answer your question.
- If you require more personalised help, please visit the Hippo Support website, where you can find out about other support options and submit a support ticket.
- Consider joining the Hippo Technologies Users Group in Second Life (it’s closed membership, to avoid spammers, so just drop one of us an IM and ask for a group invite) It’s a friendly and helpful bunch of users.